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Shipping & Returns

7 - day return policy:
When ordering in a damaged condition delivered, or not, you can get the drugs used in the original packaging together with the invoice, you get the same conditions, and a refund. Our partner courier, the address you provided, to gather, and come back to us.

back cost
Our partner courier commissioned by the customer address supplied to collect. Customers pay for the return of the product, without the shipping costs.

How to start repaying?
1, in contact with the product within 7 days of receipt.

2, before receiving confirmation, customers should return the product.

3, all the products in its original condition, unchanged and return unused.

Bring paper invoice / warranty in the process of return of the package. If none of the above cases, the return will not be processed

Please note that any request within 7 days from the date we do not accept delivery of the order.

We process the refund once we receive the product. This product should not be used if the original packaging with tags and original invoice, or a refund is not possible.

Once the refund process has been started, the amount will be refunded directly to your account, the transaction or by check (the amount of refund check, only the use of customers debit / credit card put the same type of cases did the contract have not been used).

If the customer pays the amount of cod in the case of the Internet, and then the inside of the warehouse receipt in hiddencanada.ca returned product (S) 7-15 working days (ie cash reimbursed in advance once the product received when customers pay in cash) less than the amount by check or bank online Neft (National Electronic Funds Transfer) will be refunded. The refund will be the customer's choice: 1, if the customer is a canceled checks returned product, a refund in 7-15 days and the amount will be returned by bank online NEFT directly to your account.

2, if the customer is not the amount of canceled checks, and then return will be sent by courier at the time of application / to provide the address of the customer. It can take up to 30 working days.

Exchange
We regret the exchange of products, it is impossible hiddencanada.ca. However, customers can choose to add the product as said back.

Back
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